Frequently Asked Questions (FAQs)

Kindly review some of the FAQs and their response. If still cant resolve your enquiry kindly reach us at info@jomdiscount.my

Jom Discount is a membership-based platform offering exclusive discounts and deals across various categories like food and beverages, fashion, gadgets, automobiles, spa services, and sports.

Signing up as a member is easy! Simply visit our (member page), choose from our subscription tiers, and complete the registration process. You’ll gain access to a wide range of discounts once your membership is activated.

We offer different membership levels that determine the range of deals you can access. The higher your subscription tier, the more discounts and exclusive offers you can enjoy.

Currently we have 4 tiers to choose from

  • Bronze
  • Silver
  • Gold
  • Platinum

Yes, Jom Discount operates on a subscription basis with a monthly fee. You can choose to cancel your subscription at any time.

Simply show your JomDiscount Member QR at the participating members and they will provide you the discount of merchandize. However, not all product from the merchant is discounted i.e.

  • product already on promotion
  • Limited Edition product

You can cancel your membership at any time through your account settings on our website. Your subscription will remain active until the end of the current billing cycle.

 

As we operate on a subscription basis, refunds are not available for membership fees. For purchases made with our merchants, please refer to their respective refund policies.

For any inquiries or assistance, please contact our customer support team through the contact form on our website. We’re here to help!

 

Absolutely! We welcome suggestions for new merchants. Please reach out to us with the details, and our team will evaluate the opportunity.

Yes, our discounts can be redeemed both online and at physical store locations of our participating merchants. Please check each deal for specific redemption instructions.

We take your privacy seriously. Your personal information is encrypted and stored securely according to industry standards. Refer to our Privacy Policy for more details.